| pohwer@pohwer.net | |
| Website | http://www.pohwer.net/ |
| Telephone | 0300 456 2370 (charged at local ra |
| Address | PO Box 14043 Birmingham B6 9BL |
| Purpose | NHS Complaints Advocacy Service We can: •Support you to make a complaint about the service, care or treatment provided by the NHS, including complaints about your GP, dentist, local hospital, ambulance service or pharmacy, •Support you with a complaint about health and social care, •Support you to make an NHS complaint on someone else's behalf, including if someone has died, •Listen to your concerns. |
| Services | We can: •Signpost you to the right organisation if we think that someone else can be of more help than we can, •Answer questions about the NHS complaints procedure and explain your options, •Provide a step by step guide to making an NHS complaint and offer some tips, •Provide you with a POhWER advocate, an experienced worker who can help you make your complaint and support you through the NHS complaints process, •Support you to write a complaint letter, attend a complaint meeting, request access to medical records and refer your complaint to the Parliamentary and Health Service Ombudsman (PHSO) if the local service is unable to resolve your complaint. |
| What they do |
|
| Geographical area coverage | Derby City, Derbyshire, East Midlands, Leicestershire, Nottinghamshire |
| Space for Hire | No |
| Opening Times | Our Information Advice and Advocacy Support Centre is open Monday to Friday from 8am - 6pm |
| Service Costs | Free of Charge |
| Is a registered charity? | Yes |
| Charity Number | 1061543 |
3694 groups
The voluntary groups, organisations, social clubs, charities, social enterprises in this directory are all based in - or work within - Derby and Derbyshire.
The directory is maintained and contributed to by a network of 13 organisations across the region.
If you are already listed on the directory you can manage your own data online. If you are not yet listed, then add your group now!
